All Services to Europe has been suspended
This is not open street shop : Drop and collect from our premises is by appointment only
Our Improved Packaging and Insurance
To get your newly Serviced / Restored mixer returned to you safely we will pack your mixer in a super tough cardboard box with extra strong ‘Air Tube’ wrap.
We make arrangements with the courier with insurance and email you tracking to follow for your day of delivery.
Please report to us any problems you may have with the return of your mixer as soon as possible.
SUGGESTED PACKING INSTRUCTIONS FOR DELIVERY OF YOUR MIXER
*Use a rigid corrugated cardboard box with flaps intact. No smaller than 18"x18"x14" (45cm Long x45 High x35 Wide)
*Consider strength, cushioning and good shock absorption performance.
*Under-filled boxes will collapse, overloaded ones will burst.
*Put the mixer in the centre of the package ensuring it does not touch the sides. It should be well cushioned on all sides, including top and bottom, to prevent the contents from moving.
*Use strong tape.
*When re-using a box scrub out all old labels including any old hazardous material indicators.
*Place a duplicate address label inside the parcel, in case the outer label is destroyed.
*Double Boxing will ensure your mixer is fully protected.
*Place loose fill chips into bags, as they get stuck inside the motors.
More packing Advice - Click Here!
You MUST protect the speed control knob as they get broken easily and we have NO replacements.
If you pack your mixer on its side, it MUST have the control knob SIDE UP!